Problem:
MusicMaster Reconciliation reports "Error: -2147217887 - Error in an operation consisting of several steps". process consisting of numerous steps. Check the status values.
Cause:
The as-run log or logfile of the playout system [1] is empty or has an error.
Solution:
-
- Is the file complete?
- Are the times consistent and chronologicalIdentify the "log" resp. "as-run file"?
- Are all ID's of the elements present?
- Does it have special characters?
- To do this, ideally make the comparison with a file, which was/is previously in use was / is and works.
- With the manufacturer of the playout software, fix the identified error.
If any further problems or ambiguities arise in relation to MusicMaster or deliver.media engine, contact our service desk, we will be happy to help.
[1] Commonly used playout systems are Managed Radio, DABiS (Dabis studio controller), Digasystem (Turboplayer), Netia (Air DDI), DigiMedia, OmniPlayer, Zenon, WideOrbit.
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