Regularly, new releases of the deliver.media engine are made available to all customers running deliver.media engine on a subscription basis. The new releases include bug fixes, improvements and new features that are part of the general product.
To upgrade your installation to a new release of the deliver.media engine, please proceed as described below:
- Backup the current installation in «C:\deliver.media\prod_.....», by right-click on the installation folder, select "Compress to ZIP file" or "Send to" and choose "Compressed ZIP folder". (This results in a ZIP file containing all binaries and configuration of your current installation)
- Download the new version of the engine as a ZIP file.
- Before unpacking the ZIP file, make sure to Unlock the ZIP to avoid Windows UAC issues with the binaries. To do so, right-click on the Zip File, select "Properties" and choose "Unlock" button or select the checkbox and Apply the changes.
- Extract the ZIP file
- Close all running instances of the engine ([STOP] -> then close the application or stop the service)
- Copy paste all files that where extracted from the new version into the installation path of the instance and select "Replace" if asked(C:\deliver.media\prod_...)
- Start the deliver.media engine again and hit [START]
- Verify that your workflows and configuration are running correctly.
If any error or issues arise, make sure to contact our support right away.
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